I received an email from NI about my order.
Dear customer,
We would like to inform you about the status of your recent order in our online shop.
At the moment, we are working to resolve some technical issues in our order management system that have been caused by a recent software update.
Due to these issues, your pending order has not been processed yet, and you have received neither an order confirmation nor a shipping notification so far.
We would like to sincerely apologize for the delay and for any inconvenience this may have caused. Our order management system will be fully functional again shortly, and you will receive an email notification as soon as your order is being processed.
Please note that if you have ordered via credit card, the authorized amount has not been charged yet.
We ask you for your patience and understanding.
Best regards from Berlin,,
Your Native Instruments Order Support Team
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